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CANADA: La livraison est gratuite pour toute commande de 80 $ et plus avant taxes. Des frais fixes de 5,99 $ sont appliqués sur toutes commandes de moins de 80 $. La livraison des commandes est assurée par Poste Canada en 5 jours ouvrables. Il peut cependant y avoir des délais de livraison lors des périodes de l'année plus achalandées.
EUROPE: Veuillez visiter notre site européen au lapetiteourseEU.com.
ÉTATS-UNIS: Veuillez visiter notre site américain au lapetiteourseUS.com.
Cueillette à l’entrepôt: Malheureusement, cette option n’est plus disponible.
Pour plus d’informations, merci de nous contacter au info@lapetiteourse.ca ou via notre formulaire de contact.
At LPO, quality comes first. We want you to have complete confidence in our products, which is why we offer a warranty that covers manufacturing defects. This warranty is your guarantee of satisfaction, valid for a period of 6 months for our reusable diapers and 3 months for our entire range of accessories. The warranty takes effect starting at the date of purchase. Rest assured that every item you receive from us undergoes careful inspection to ensure its pristine condition. However, if a manufacturing defect arises, do not hesitate to contact us. We will be happy to guide you in resolving this issue.
Here's how to benefit from our guarantee
This warranty is exclusive to the first purchaser, provided proof of purchase can be provided. It covers the following aspects:
We strongly encourage the repair of small defects where possible. This allows us to extend the lifespan of our products, while reducing our ecological footprint linked to the manufacturing and transport of goods.
Some exclusions may apply
How to claim your warranty
For 2 defective products or less, contact us via our contact form by attaching a photo of the defective product(s) as well as a copy of your purchase invoice.
For 3 or more defective products, first contact us via our contact form, then return the products at your expense to our administrative office. We will carefully inspect the products and get back to you promptly.
Do you have any doubts ?
We are proud of our values, which aim to create a better world for our little ones. Before making a warranty claim, consider the impact of the product defect on its use. In the interest of reducing waste, we do not encourage the replacement of products before a defect becomes apparent or affects their effectiveness. Let's all contribute together to a better future by doing our part to preserve our planet.
*Please note that our warranty policy on our website takes precedence over the warranty policy on the packaging of La Petite Ourse products or available at any other location.
Warranty text updated on October 1, 2023
Length: 23 cm
Exterior: PUL, 100% polyester
Interior: 70% bamboo, 30% polyester
Absorption: 3 layers of bamboo
Our washable and reusable feminine hygiene pads are designed for daytime use. Soft and pretty, they come in a pack of 2.
Made of a PUL exterior, their 3 layers of bamboo will keep you dry.
To reduce pantiliners and pads slippage, we recommend using fitted underwear made of cotton. The silicone dots will also help keeping everything into place!
To learn more about hygiene products maintenance, please click here.
Best reusable pads I’ve ever had!
I love these pads. I have tried multiple brands of reusable period products and these very quickly became my favourite, in fact they are the only ones I use now. They fit well and feel comfortable when on. I do find that I get some movement, even with the silicone dots, although I've never used a brand where that didn't happen. They are very absorbent but don't feel wet when wearing. They also wash very well and do not change shape (other brands have warped, shrunk, or become stiff/scratchy over time) Overall I've been very pleased for the past year-ish I've been using them! Highly recommend!
Confortable
I purchased the older version and fell in love. This was 4 years ago, they are still beautiful and look brand new so I decided to buy more. These ones are even better!!! The little silicone dots secure it very well in the underwear and there is no movement doesnt matter if I am walking, dancing or excerising.
They are easy to wash. I don't do a prewash just throw them in with my laundry and sometimes give them a bleach bath (small amount of bleach in warm water, let soak, rince really well then wash as normal)
Highly recommend this product.
Produits appréciés mais pas pour la livraison.
La mention en gros caractères de « couches lavables » sur le paquet est désagréable. J’habite en condo et les colis sont à la vue de tous…
Pourquoi ne pas mettre plutôt « la petite Ourse ».je ne commanderai donc plus ce produit.
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