FAQ

QUESTIONS AND ANSWERS

If you have questions, please contact us before buying! 

This section should be able to help you however, if you prefer to call or write us an email, do not hesitate! We are always happy to speak with our clientele! We will answer quickly and with great pleasure.

How many diapers should I get?

Considering that a newborn baby will be changed about 7 to 8 times a day, an average of 20 to 25 washable diapers is recommended. Then, growing up, 20 diapers will be enough because the child needs to be changed less often.

Where do your diapers come from?

We have been doing business with the same supplier in China since our inception over 6 years ago. We visited the facilities in 2016 as well as in 2019 for research and development. 

We are proud to work with passionate people who work extremely well and in whom we have complete trust. Initially tested and approved by our two boys, we then, with your help, made improvements to our products over time. And think again! Although our diapers are made in China, we have made sure to offer you the best quality possible. Do not hesitate to contact us if you have any questions, we will be happy to share our experience with you!

How do you get such low prices?

Making washable diapers as accessible as possible is the first objective we set ourselves when building our business. Offering our products at this price, it isn’t possible to make them at home. Our very competitive prices are due to the fact that there is no intermediary between our supplier based in China and us. In addition, we put very little money on advertising and rely more on word of mouth.

By combining your purchase of cloth diapers with most municipal subsidies, La Petite Ourse allows you to equip yourself for a very affordable price. For more information, do not hesitate to contact us or your municipality to find out if there is a subsidy in effect.

I already have my diapers, where should I start?

1- Wash the diapers

Washing the diapers (diapers and inserts) allows you to get rid of the sewing threads. Thereafter, you can wash the inserts 2 more times (by drying between each wash) to make them more absorbent.

2- Detergent

Using the right detergent will make the difference. Your soap should not contain fabric softener. In addition, the quantity that must be used mainly corresponds to the maximum quantity of soap recommended. Also, do not use baby detergent that is not concentrated enough to properly wash the diapers.

3- Find a good storage solution

Close the velcros on their flaps after use. Place soiled diapers in a laundry basket or a wet-bag for soiled diapers. Wash the diapers every 2-3 days. Do not soak or rinse diapers during this process as they should remain as dry as possible. If you rinse your diapers, you should hang them to air dry and wash them within the following 24 hours.  A good storage solution should leave no odor.

I would like to see your products before placing an order, is this possible?

Unfortunately, we are an online business with no storefront. If you wish, our products are now in nearly 200 stores: click here to find the store closest to you!

Our very competitive prices and our satisfied customers are proof of success. If you are unsure that you want a full set of washable diapers, we suggest purchasing our test kit. That’s an easy way to try our diapers and let yourself be convinced!

How do you wash cloth diapers?

It is recommended to wash and dry the inserts up to 2-3 times before their first use, this allows the fabric to gain maximum absorption and to clean them from sewing threads that would have remained stuck during manufacturing. The more the inserts are washed, the more they will become absorbent. You can have a look at our maintenance section for more information.

AFTER USE

Close the velcros on their flaps after use. Place soiled diapers in a laundry basket or a wet-bag for soiled diapers. If you rinse your diapers, you should hang them to air dry and wash them within the following 24 hours.  Note that it is not necessary to remove the inserts before washing our diapers, they will come out automatically due to the double opening pocket.

WASHING

Use a soap that does not contain fabric softener. Also, do not use baby detergents that are not concentrated enough to properly wash the diapers. A good washing routine will help maintain the absorbency of the inserts.

Rinse with cold water before the wash cycle and then wash with warm or hot water according to your preferences.

DRYING

The inserts can go to the dryer. You can also machine dry the diapers if you take care not to manipulate them when they are hot and not to overdry them. This step tightens the threads and “reseals” the Polyurethane Laminate (PUL) that covers the outer fabric (the waterproof membrane). We strongly advise you to sun dry your inserts and diapers since it’s an excellent whitener and a great antibacterial agent. Note, however, that sun drying your diapers often might dry the rubber bands and could wear them out prematurely.

How do you use pocket diapers?

All the diapers we sell contain an insert pocket. This means that you must place one or two inserts inside it, depending on your baby’s needs. As you may have noticed, each of our washable diapers has 2 openings to place the inserts. It may seem trivial, but this second opening is very practical; it allows you to put the entire diaper in the washer without having to remove the inserts. These two openings will allow the insert to come out during washing. One less manipulation!

Our two openings were created to make it easier to wash and to place the insert!

Our pocket diapers also have a double elastic along the thighs for better waterproofing.

How do you use all-in-one diapers?

The all-in-one diaper is a winning recipe because it includes an opening on the back to insert more inserts for better absorption and also comes with a booster. This booster has a drying effect on the top as well as a soft gray interior for baby’s skin. It is made of one layer of microfiber and four layers of bamboo (absorbs 6.5 oz).

The TE1 (Tout-en-un) diaper has two gussets, which increases protection against leaks. It provides a precise fit thanks to the 4 rows of snaps located at the front of the diaper.

In addition, the inner lining of the TE1 is made of one layer of microfiber and three layers of bamboo (absorbs up to 6 oz of liquid).

Can I use your washable diapers at night?

“La Petite Ourse” washable diapers can be used overnight. All you need is a night time insert. It is absorbent enough that you can use the same diapers by simply changing the insert inside. The night time insert is made of two layers that can be attached together using snaps.

You can get this night insert for $ 9.25.

Can you tell me more about the new Trifold insert?

Our trifold has been designed to overcome frequent leaks due to a lack of absorption. This insert has 2 parts that can be used together or separately depending on baby’s needs.

Made of 3 thicknesses of bamboo as well as a microfiber booster, our trifold is practical and hyper absorbent (absorbs up to 22 oz of liquid).

Does my municipality offer a subsidy?

We advise you to check directly with your municipality or to check your city’s website since certain subsidies have been increased, added or withdrawn.

What should I do if my diapers leak?

Several reasons can explain the leaks. Here are some tips that can help you fix the problem.

SOAP

First, make sure you use the right amount of soap. Putting a soap that contains fabric softener can reduce absorption.

After a certain period of use, the layers may have become engorged with residues found in the water, even if you have used them properly.

In the two previous cases, it is recommended to wash the diapers with lukewarm water without using soap until you no longer see bubbles during the washing cycle. You can also use the Funk Rock cleaner which is also very useful for bringing back stinky diapers!

SIZE

If you adjust the diaper size because you think baby has grown up, watch for leakage. Your adjustment may not be adequate.

SHEET

A bamboo liner that sticks out of the diaper can cause baby’s clothes to get wet.

TRAVELING

Most leaks happen while baby is seated or compressed in their car seat. If you have to be on the road for a while, be sure to change your baby shortly before going out. You can also add an extra insert to the diaper.

INSERT

Each of our diapers comes with two inserts. When baby is small, one insert can be enough but if leaks start to be more frequent, it’s time to add a second insert to the diaper!

  1. Our two openings were created to make it easier to wash and to place the insert!
  2. The double gusset gives you superior protection against leaks!