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SalesThis website uses cookies to personalize content and analyze traffic. By clicking “Accept Cookies,” you agree to the storage of data on your device to improve navigation on this site, analyze its use, and contribute to our marketing efforts. Please note that you consent to our cookies if you continue to browse this website.
Please read the terms and conditions:
By accessing the site, you declare that you have read and understood the terms of use and agree to be bound by these terms. Please note that we may modify the terms of use at any time without notice. Your use of the site will be considered your acceptance of the revised terms.
1- Intellectual Property
All intellectual property on the site is owned by us and includes all elements protected by copyright and/or trademark. All trademarks are owned, registered, and/or licensed by us. All content on the site, including but not limited to text, images, products, graphics, videos, photos, and any other content, is a collective work under Canadian law or any other copyright law and is the property of La Petite Ourse. The elements on this site may not be copied, reproduced, republished, displayed, distributed, or modified, in whole or in part, whether in text, graphic, audio, video, or executable form, without our written permission.
2- Use of Company Content
The company’s content may not be used for any purpose other than using the site and the products offered on the site. Nothing herein shall be construed as granting you a license or intellectual property rights.
3- User Account and Account Use
4- Payment
When you make a purchase on the site, you agree to provide a valid payment instrument. Pay attention to the transaction details as the total price may include taxes and shipping fees for which you are responsible.
When you provide us with a payment instrument, you declare that you have permission to use this payment instrument. When you make a payment, you authorize us, as well as the payment service we use, to charge the total amount to the payment instrument you designated for the transaction. You also authorize us to collect and record this payment instrument as well as any other information related to the transaction.
If you pay by debit or credit card, we may obtain a pre-authorization from the card issuer for an amount up to the total transaction amount. If you choose to cancel a transaction before it is completed, the funds used for the pre-authorization may not be immediately available in your account.
We reserve the right to cancel any transaction if we believe the transaction violates these terms of use or if we believe that doing so may prevent financial loss.
To prevent any financial loss, we may contact the issuer of your payment instrument, law enforcement authorities, or any affected third party (including other users) and may share details of any payment associated with you if we believe such action may prevent financial loss or a legal violation.
5- Product Sales
We commit to being as accurate as possible regarding any information about goods, including product descriptions and images. However, we do not guarantee the accuracy or reliability of any product-related information and you acknowledge and agree that purchasing such products is at your own risk.
We reserve the right to cancel a sale in case of an error regarding the product and/or the indicated price.
6- Shipping, delivery, return policy
You agree to ensure payment for all items you may purchase on the site, and you acknowledge and agree that prices are subject to change. When you purchase a physical product, you agree to provide us with a valid email address and shipping address as well as valid billing information. We reserve the right to modify, refuse, or cancel an order for any reason, including an error or omission in the information you provide us. If applicable, if payment has already been processed, we will refund the purchase price if the order has not been shipped.
Please note that, due to the fast delivery of orders, no changes are possible once the order has been placed. Please check in advance that all information is correct. It is your responsibility to provide accurate information and you cannot request a refund or any compensation if incorrect information provided results in non-receipt of the products.
We may require additional information from you before confirming the sale and we reserve the right to place any additional restrictions on the sale of our products. Shipping and delivery costs as well as estimated delivery dates may be changed due to unforeseen circumstances.
For any questions, you agree to contact us at the following email address: info@lapetiteourse.ca
If you are not satisfied with a product you purchased or if you want to know our return policies, please refer to the "shipping and warranty" section of our website. Upon receipt of your products, you have 6 weeks to verify that all your products have been delivered and to contact us if this is not the case.
7- Acceptable Use of the Site
You agree not to use the site for illegal purposes or any other purpose prohibited under this clause. You agree not to use the site in any way that could harm the site, the services, or the business activities of La Petite Ourse.
8- Privacy Protection
By using our site, you may provide us with certain information. By using the site, you authorize us to use your information in Canada and in any country where we may operate.
When you sign up for a user account, you provide us with a valid email address and you may also provide us with additional information, such as your name and delivery information. We use the information collected from you to ensure you have a good experience on our site. We may also track some of the passive information received to improve our marketing and analytics, and to do so, we may work with our third-party providers.
If you wish to block our access to any passive information we receive from the use of various technologies, you can choose to disable cookies in your web browser. Please note that we will still receive any information you provide to us, such as your email address.
9- Warranty
Although we have made reasonable efforts to ensure that the content of this site is accurate, we cannot guarantee that the content is error-free, up-to-date, or comprehensive. Under no circumstances shall we be held liable for any damage resulting from an error on the site.
We assume no responsibility for any damage resulting from misuse of the site’s content. We also cannot guarantee that the site will be available without interruption, error, or omission, nor that defects will be corrected. It is also not possible to guarantee that the site and the servers making it available are free of viruses or harmful components. The site and its content are provided "as is" and "as available" without any express or implied representation, warranty, or condition of any kind.
10- Privacy
Communications via the Internet are subject to interception, loss, or alteration; therefore, you acknowledge that the information or elements you provide electronically by accessing or using this site are neither confidential nor exclusive, except as required by applicable laws, and that unprotected email communications over the internet may be intercepted, altered, or lost.
For more information, please consult our Privacy Policy.
11- Limitation of Liability
We are in no way responsible for any damages you may suffer resulting from your use of the site, to the fullest extent permitted by law.
12- Questions and Additional Information
If you have any questions or need further information, please contact us at the following address: info@lapetiteourse.ca
Because La Petite Ourse places great importance on respecting the privacy of our visitors and customers!
This privacy policy describes how our website uses and protects the personal information of visitors to LaPetiteOurse.ca.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this privacy policy. If you do not agree with this privacy policy, please do not browse our website.
Personal information collected (necessary and preference cookies)
We collect personal information that you voluntarily provide to us, such as your name, email address, or any other information you choose to provide when you contact us through our website.
SMS
Receive news and offers by SMS? By checking this box, I consent to receive 2 SMS messages per month from Shop La Petite Ourse via an automated system to the provided number. Consent is not a condition of purchase. Reply STOP at any time to unsubscribe or HELP for assistance. Messaging and data rates may apply. Please see our Terms of Use and Privacy Policy.
Non-personal information collected (statistical and marketing cookies)
We collect anonymous data such as IP addresses (Internet Protocol addresses) recorded by Internet servers.
We also collect browsing data through Google Analytics and Facebook Pixel to obtain statistics such as visitors' access dates and times, operating systems, browsers used, demographic data about our visitors (age group, country, language, etc.), as well as browsing habits (pages viewed, number of visits, duration of visits, etc.), which are also considered non-personal information. This information is saved using cookies and other similar technologies.
A cookie is a small text data file that is saved on a user's computer or mobile device when they visit a website. Cookies are used to record information about the user's preferences, language choices, login information, and browsing data.
Please note that we currently do not use any advertising tools that collect marketing cookies. Additionally, we do not have access to any sensitive personal information, such as your financial information or social security number.
Cookie Activation Preferences
To enable or disable cookies in Chrome, see this Google guide. Please note that you can also disable interest-based or demographic ad targeting on Google by visiting the Ads Preferences Manager. When you disable this setting, ads will not be blocked; they will still appear but will no longer be related to your interests, demographics, or the sites you have visited.
Use of Personal Information
We use your personal information for the following purposes:
All information provided by visitors to our website, whether personal or non-personal, remains confidential. All employees of La Petite Ourse have signed a confidentiality agreement regarding data transmitted by our clients upon hiring. The use of this data is reserved for La Petite Ourse and, occasionally, for our trusted business partners.
Information Retention
We retain your personal information as long as necessary to achieve the purposes for which it was collected, or as required by law.
Information Security
We take appropriate security measures to protect your personal information against unauthorized access, use, or disclosure on our website and servers.
Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. We recommend that you regularly review this privacy policy to stay informed of any changes.
Information Request
Person Responsible for Personal Data Protection
At La Petite Ourse, the person responsible for personal information is Agathe Martineau, owner of La Petite Ourse. To contact her, please write to agathe@lapetiteourse.ca. For any other requests, please contact info@lapetiteourse.ca
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