CANADA: La livraison est gratuite pour toute commande de 80 $ et plus avant taxes. Des frais fixes de 5,99 $ sont appliqués sur toutes commandes de moins de 80 $. La livraison des commandes est assurée par Poste Canada en 5 jours ouvrables. Il peut cependant y avoir des délais de livraison lors des périodes de l'année plus achalandées.
EUROPE: Veuillez visiter notre site européen au lapetiteourseEU.com.
ÉTATS-UNIS: Veuillez visiter notre site américain au lapetiteourseUS.com.
Cueillette à l’entrepôt: Malheureusement, cette option n’est plus disponible.
Pour plus d’informations, merci de nous contacter au info@lapetiteourse.ca ou via notre formulaire de contact.
At LPO, quality comes first. We want you to have complete confidence in our products, which is why we offer a warranty that covers manufacturing defects. This warranty is your guarantee of satisfaction, valid for a period of 6 months for our reusable diapers and 3 months for our entire range of accessories. The warranty takes effect starting at the date of purchase. Rest assured that every item you receive from us undergoes careful inspection to ensure its pristine condition. However, if a manufacturing defect arises, do not hesitate to contact us. We will be happy to guide you in resolving this issue.
Here's how to benefit from our guarantee
This warranty is exclusive to the first purchaser, provided proof of purchase can be provided. It covers the following aspects:
We strongly encourage the repair of small defects where possible. This allows us to extend the lifespan of our products, while reducing our ecological footprint linked to the manufacturing and transport of goods.
Some exclusions may apply
How to claim your warranty
For 2 defective products or less, contact us via our contact form by attaching a photo of the defective product(s) as well as a copy of your purchase invoice.
For 3 or more defective products, first contact us via our contact form, then return the products at your expense to our administrative office. We will carefully inspect the products and get back to you promptly.
Do you have any doubts ?
We are proud of our values, which aim to create a better world for our little ones. Before making a warranty claim, consider the impact of the product defect on its use. In the interest of reducing waste, we do not encourage the replacement of products before a defect becomes apparent or affects their effectiveness. Let's all contribute together to a better future by doing our part to preserve our planet.
*Please note that our warranty policy on our website takes precedence over the warranty policy on the packaging of La Petite Ourse products or available at any other location.
Warranty text updated on October 1, 2023
Have you been seeing this bag everywhere you go? We now have it on our site for our clients to enjoy!!!
This back pack is essential for organized parents... or for the ones who aspire to be!
Specifications:
….and a bunch of other fun features!
Fits around 8 cloth diapers.
*Please note that this bag has a 3 month warranty that is only applicable on the zippers.
*Also note that this bag is not an LPO creation. We have simply had the label removed for aesthetic purposes
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C’est le deuxième drap contour que j’achète! C’est réellement le meilleur drap anti-fuite. Je l’ai lavé plusieurs fois et la qualité reste la même. Je l’ai recommandé à plusieurs de mes amies qui ont des bébés!
Wow super j'adore très simple à ajuster sur bb, en plus être beaucoup moins coûteux que des jetables, en même pas 2 semaine j'ai utilisé plus de 100 couches donc pas long que sa va m'avoir coûter moins cher que les jetable en plus d'être vraiment plus beau 🤭
These are my favorite diapers. They fit my son well and have great absorbency. I wish all the prints came in the bigger size as the cats are our favorite. Hopefully y’all will be adding the new pocket prints to your one size AIO collection.
Beau motif du petit sac de rangement! Il est en tissus et donc, facile à laver dans la machine.
Très satisfaite de mon achat. Bébé semble très confortable et le vêtement durera encore un petit bout :)