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Privacy


Because La Petite Ourse places a high value on respecting the protection of the personal information of our visitors and clientele!

This privacy policy outlines how our website uses and safeguards the personal information of visitors to LaPetiteOurse.ca.

By accessing or using our website, you acknowledge that you have read, understood, and accepted the terms and conditions of this privacy policy. If you do not accept this privacy policy, please do not browse our website.

Personal Information Collected (Necessity and Preference Cookies)

We collect personal information that you voluntarily provide to us, such as your name, email address, or any other information you choose to provide when contacting us through our website.
 

Non-Personal Information Collected (Statistics and Marketing Cookies)
We gather anonymous data, such as Internet Protocol (IP) addresses recorded by internet servers.

We also collect browsing data through the use of Google Analytics and Facebook Pixel to gather statistics, including visitor access dates and times, operating systems, browsers used, demographic data about our visitors (age group, country, language, etc.), as well as browsing habits (pages viewed, number of visits, duration of visits, etc.), which are also considered non-personal information. This information is stored using cookies and other similar technologies.

A cookie is a small text data file that is saved on a user's computer or mobile device when they visit a website. Cookies are used to record information about user preferences, language choices, login information, and browsing data.

Please note that we currently do not use any advertising tools that collect marketing cookies. Furthermore, we do not have access to sensitive personal information such as your financial information or social insurance number.

Cookie Preferences
To enable or disable cookies in Chrome, please refer to this Google guide. You should also be aware that you can disable interest-based or demographic-targeted advertising on Google by using the Ads Preferences Manager. When you disable this setting, ads will still be displayed, but they will no longer be related to your interests, demographic data, or the sites you have visited.

Use of Personal Information
We use your personal information for the following purposes:

  • To respond to your requests and provide customer support;
  • To analyze and improve the performance of our website (statistical data);
  • To maintain the security and protection of our website.

All information provided by visitors to our website, whether personal or non-personal, remains confidential. All La Petite Ourse employees have signed a confidentiality agreement regarding data provided by our clientele upon their hiring. The use of this data is reserved for La Petite Ourse and, on occasion, for trusted business partners with whom we maintain a relationship of trust.

Retention of Information
We retain your personal information for as long as necessary to achieve the purposes for which it was collected or as required by law.

Information Security
We take appropriate security measures to protect your personal information against unauthorized access, use, or disclosure on our website and servers.

Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. We recommend that you regularly review this privacy policy to stay informed of any potential changes.

Information Requests
Protection of personal information manager

At La Petite Ourse, the person responsible for personal information is Agathe Martineau, owner of La Petite Ourse. To contact her, please write to agathe@lapetiteourse.ca. For any other requests, please contact us at info@lapetiteourse.ca 
 

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